Shipping policy

Shipping Policy:

Thank you for choosing Immerse for your swimwear needs. We are delighted to provide you with our shipping policy, ensuring a smooth and efficient delivery process for your orders.

  1. Order Processing: Upon receiving your order, our dedicated team works diligently to process and prepare it for shipping. Please allow 1-2 business days for order processing. During peak seasons or promotional periods, processing times may be slightly longer.

  2. Shipping Methods: We offer standard shipping for all orders. We partner with reliable shipping carriers to ensure your package arrives safely and on time. The shipping carrier will be selected based on your location and the best available options.

  3. Shipping Timeframes: Once your order has been processed and shipped, the estimated delivery timeframes are as follows:

  • Domestic Orders: Typically, domestic orders within the United States are delivered within 3-7 business days from the shipping date.
  • International Orders: International orders may vary in delivery time depending on the destination. Estimated delivery times range from 7-14 business days.

Please note that these timeframes are approximate and may be subject to unforeseen delays due to factors beyond our control, such as customs clearance or extreme weather conditions.

  1. Order Tracking: To keep you informed about the progress of your shipment, we provide tracking information for all orders. Once your order is shipped, you will receive an email notification with a tracking number and instructions on how to track your package. You can also access the tracking information by logging into your account on our website.

  2. Shipping Address: Please ensure that you provide an accurate and complete shipping address at the time of placing your order. We are not responsible for any delays or issues caused by incorrect or incomplete addresses. If you need to make changes to your shipping address, please contact our customer support team as soon as possible at Immersebikinis@gmail.com with the Confirmation Number in the Subject.

  3. Customs and Duties: For international orders, please note that customs fees, taxes, or import duties may be applicable upon arrival in your country. These additional charges are the responsibility of the recipient and are determined by the customs authorities of the destination country. We recommend contacting your local customs office for more information about any potential fees before placing your order.

  4. Order Modifications and Cancellations: If you need to modify or cancel your order, please contact our customer support team within 24 hours of placing your order. We will do our best to accommodate your request; however, please note that once the order has been processed and shipped, modifications or cancellations may not be possible.

  5. Shipping Restrictions: We currently offer shipping to most locations worldwide. However, there may be certain destinations to which we are unable to ship due to legal restrictions or logistical limitations. If you have any concerns regarding the shipping of your order to a specific location, please contact our customer support team for assistance.

At Immerse, we are committed to providing you with exceptional customer service and ensuring your order arrives in a timely manner. If you have any further questions or require assistance with your order, please don't hesitate to reach out to our customer support team.

Please note that this shipping policy is subject to change without prior notice. We encourage you to review our shipping policy periodically for any updates or revisions.

Thank you for choosing Immerse. We appreciate your support and look forward to delivering your swimwear with care and efficiency.